Guidelines and Policies (Updated 25th May – GDPR)


Please find below a list of guides and policies to help you understand your oak fireplace beam and our terms and conditions.

Most computers and tablets will be able automatically open these PDF files.  You may need to download a free ‘Adobe Acrobat Reader’ and this is available by clicking this link

Terms & Conditions of Sale

Including Terms of Payment, Right of Ownership, Cancellations and Alterations.

Characteristics of Oak

Including Grading, Colourisation, Movement and Maintenance.

Privacy Policy

Including Data Storage and Usage, Customer History and Data Protection.

Privacy Notice For Website

Including Data Storage and Usage, Customer History and Data Protection.

Cookie Policy

Including how cookies are stored and the associated timescales.

Acceptable Use Policy

Details on how the website is conducted and related acceptable use thereof.